Safety regulator, Carrier Commercial Refrigeration, Inc. Announce Recall of Grocery Frozen Food Case Heaters
Recall 04163 · Jun 16, 2004 · Electro-Heat Inc.
16,000
units affected
16,000
units affected
Facts
- Recall number
- 04163
- Date
- Jun 16, 2004
- Company
- Electro-Heat Inc.
- Units affected
- 16,000
- Product
- Defrost heaters used in grocery store frozen food cases
- Product type
- Electric Heaters
- Hazard
- Injury
The product
The recalled defrost heater was used in Tyler's "wide island" frozen food end cap cases in grocery stores. The recalled defrost heaters (which are not visible to consumers) are Electro-Heat Defrost Heater Model 51957100. The Tyler wide island frozen food end cap cases with the recalled heaters are models NCE, NFE, NGE, NCGE, NFJEA, NCJEA, NCJGEA and NFJGEA. The model and serial number is located on the data plate, which is on the front inner panel of the case.
What can happen
Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders.
The fix
Tyler will replace the recalled defrost heater with a Cal-rod hairpin style heater in all wide island frozen food and ice cream end cap cases.
Incidents and where it was sold
- Incidents
- Carrier Commercial Refrigeration Inc. has reports of four incidents where the defrost heater forcefully ejected and, in two instances, the defrost heater penetrated through the end of the frozen food case. In one incident, a consumer's leg was broken.
- Sold at
- Grocery stores nationwide use these wide island frozen food end cap cases with defrost heaters to display food items. The cases with heaters were sold by Tyler Refrigeration, from the mid-1970s to the present.
Related pages
Questions and answers
What should I do with the recalled defrost heaters used in grocery store frozen food cases?
Tyler will replace the recalled defrost heater with a Cal-rod hairpin style heater in all wide island frozen food and ice cream end cap cases.
What is the hazard?
Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.