Safety regulator, Cisco Announce Recall of Power Adapters
Recall 02017 · Oct 16, 2001 · Cisco Systems Inc.
95,000
units affected
95,000
units affected
Facts
- Recall number
- 02017
- Date
- Oct 16, 2001
- Company
- Cisco Systems Inc.
- Units affected
- 95,000
- Product
- Power adapters used with certain Cisco ADSL Routers
- Product type
- Adapter/Power Supply/Charger/Battery
- Hazard
- Fire
The product
This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers: Cisco 827 Cisco 827-4V Cisco 826 Cisco SOHO77 Cisco SOHO77-50 Cisco 827-EUR
What can happen
The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.
The fix
Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.
Incidents and where it was sold
- Incidents
- Cisco has received one report of an adapter overheating. No injuries or property damage have been reported.
- Sold at
- Service providers and distributors worldwide sold routers with these power adapters, from April 2000 through September 2001.
Related pages
Questions and answers
What should I do with the recalled power adapters used with certain cisco adsl routers?
Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.
What is the hazard?
The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.