Safety regulator, Compaq Announce Recall of Notebook Computer AC Adapters
Recall 02002 · Oct 4, 2001 · Compaq Computer Corp.
1,400,000
units affected
1,400,000
units affected
Facts
- Recall number
- 02002
- Date
- Oct 4, 2001
- Company
- Compaq Computer Corp.
- Units affected
- 1,400,000
- Product
- AC adapters used with certain Compaq notebook computers
- Product type
- Adapter/Power Supply/Charger/Battery
- Hazard
- Fire
The product
This recall involves AC adapters with the model series number "PPP003SD," " PPP003" and "PP2012," which is located directly under "Compaq Computer Corporation" on the AC adapter label. The AC adapters were sold individually and with the following notebook computers: Armada M300 Armada 3500 Armada M700 Armada E500s Armada E500 Prosignia 170 Armada V300 Prosignia 190 Armada 100s Armada 110 Notebook 100
What can happen
These AC adapters can overheat, posing a fire hazard.
The fix
Consumers should stop using the recalled AC adapter immediately and contact Compaq to order a free replacement AC adapter.
Incidents and where it was sold
- Incidents
- Compaq has received five reports of fire, that were contained to the cases of the AC adapters. No injuries were reported.
- Sold at
- Compaq distributors sold computers with these AC adapters and the individual AC adapters, from September 1998 through July 2001. The computers with these adapters sold for between $999 and $4399 and the individual adapters sold for between $65 and $98.
Related pages
Questions and answers
What should I do with the recalled ac adapters used with certain compaq notebook computers?
Consumers should stop using the recalled AC adapter immediately and contact Compaq to order a free replacement AC adapter.
What is the hazard?
These AC adapters can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.