Safety regulator, Dell Announce Recall of Batteries for Notebook-Computers
Recall 01013 · Oct 13, 2000 · Dell Computer Corp.
27,000
units affected
27,000
units affected
Facts
- Recall number
- 01013
- Date
- Oct 13, 2000
- Company
- Dell Computer Corp.
- Units affected
- 27,000
- Product
- Batteries used with certain Dell notebook computers
- Product type
- Adapter/Power Supply/Charger/Battery
- Hazard
- Fire
The product
The recalled batteries were sold with the following Dell notebook computers: Latitude CPiA, CPiR, CPtC, CPtS, CPtV, CPxH and CPxJ, and Inspiron 3700 and 3800. The batteries also were sold separately, including in response to service calls. The batteries insert into the front-left and/or front-right of the computer. "DELLTM" and "MADE IN JAPAN" are written on the batteries. The batteries' identification number is written on a white sticker. Consumers should have this number available when they contact Dell to determine if their battery is part of the recall.
What can happen
These batteries can short circuit, even when the battery is not in use, causing them to become very hot, release smoke and possibly catch fire.
The fix
Consumers should contact Dell immediately to determine if their notebook computer battery is part of this recall.
Incidents and where it was sold
- Incidents
- Dell has received one report of a battery in a Dell computer short circuiting and catching fire. The incident resulted in minor property damage. No injuries were reported.
- Sold at
- Dell's web site and catalogs sold computers with these batteries, customer kits containing the batteries, and individual batteries, from June 2000 through mid-September 2000. The computers with these batteries were sold for between $1,500 and $3,000, and individual batteries were sold for...
Related pages
Questions and answers
What should I do with the recalled batteries used with certain dell notebook computers?
Consumers should contact Dell immediately to determine if their notebook computer battery is part of this recall.
What is the hazard?
These batteries can short circuit, even when the battery is not in use, causing them to become very hot, release smoke and possibly catch fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.