Safety regulator, Dell Inc. Announce Recall of AC Adapters for Notebook Computers
Recall 05004 · Oct 8, 2004 · Delta Electronics Inc.
990,000
units affected
990,000
units affected
Facts
- Recall number
- 05004
- Date
- Oct 8, 2004
- Company
- Delta Electronics Inc.
- Units affected
- 990,000
- Product
- AC adapters used with notebook personal computers
- Product type
- Adapter/Power Supply/Charger/Battery
- Hazard
- Fire
The product
The recalled AC adapters were used with Dell Latitude™, Precision™, and Inspiron™ notebook-style personal computers. The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer: - Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port. - Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station. - Precision: M40 The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit.
What can happen
The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.
The fix
Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Dell will send consumers with recalled adapters a free replacement adapter.
Incidents and where it was sold
- Incidents
- Dell has received seven reports of incidents of adapters overheating, though no injuries have been reported.
- Sold at
- Dell's Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for about $1,500 to about $3,200. The adapters also were sold separately for between $30 and $70. The advanced port replicators and docking stations sold for between $300 and $600.
Related pages
Questions and answers
What should I do with the recalled ac adapters used with notebook personal computers?
Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Dell will send consumers with recalled adapters a free replacement adapter.
What is the hazard?
The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.