Safety regulator, E-filliate Inc. Announce Recall of Extension Cords
Recall 02162 · May 16, 2002 · E-filliate Inc.
30,000
units affected
30,000
units affected
Facts
- Recall number
- 02162
- Date
- May 16, 2002
- Company
- E-filliate Inc.
- Units affected
- 30,000
- Product
- Ziotek brand extension cords
- Product type
- Extension Cords/Power Strips/Surge Protectors
- Hazard
- Electric shock
The product
The recalled Ziotek brand extension cords are black and about one to two feet long. The letters "MSL" are imprinted on the cord's three-pronged plug. The single-receptacle cords have the website, www.ziotek.com, printed on the cord; while the double-receptacle cords have the name "ZIO TEK" printed on the splitter. These extension cords were manufactured in China. Cords that have the letters "MSL" imprinted on the plug, but which also have a yellow "QC" label wrapped around the cord, are not included in this recall.
What can happen
The cords have reversed polarity, which can present electric shock and electrocution hazards to consumers.
The fix
Consumers should unplug the cords immediately and call E-filliate to receive a prepaid shipping label, to return the cord and to select a free replacement or a full refund. Consumers who return the recalled product will also receive a 10 percent discount on a Cyberguys product.
Incidents and where it was sold
- Incidents
- E-filliate has received one report of reverse polarity, though no one has been injured.
- Sold at
- "Cyberguys" catalogs and the "Cyberguys" website (www.cyberguys.com) sold the extension cords nationwide, from January 2002 through March 2002, for between $2 and $3.
Related pages
Questions and answers
What should I do with the recalled ziotek brand extension cords?
Consumers should unplug the cords immediately and call E-filliate to receive a prepaid shipping label, to return the cord and to select a free replacement or a full refund. Consumers who return the recalled product will also receive a 10 percent discount on a Cyberguys product.
What is the hazard?
The cords have reversed polarity, which can present electric shock and electrocution hazards to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.