Safety regulator, Eastman Kodak Company Announce Recall of DC5000-Model Digital Cameras
Recall 02246 · Sep 9, 2002 · Eastman Kodak Company
75,000
units affected
75,000
units affected
Facts
- Recall number
- 02246
- Date
- Sep 9, 2002
- Company
- Eastman Kodak Company
- Units affected
- 75,000
- Product
- DC5000-model Digital Cameras
- Product type
- Cameras & Accessories
- Hazard
- Electric shock
The product
These are Kodak DC5000-model cameras. The brand name and model number are written on the front of the camera at the bottom right-hand corner. All DC5000 cameras carry a plate on the bottom of the camera containing the Kodak product identifier reading "KJCAA" followed by an eight-digit serial number. The serial number range is 01800001 through 11700825. This recall includes the DC5000 model only. No other Kodak cameras are affected by this recall.
What can happen
Due to a manufacturing defect, consumers using these cameras can suffer an electrical shock.
The fix
Consumers should immediately stop using the Kodak DC5000 Zoom Digital Camera and contact Kodak. The company will cover the cost of inspection, any necessary repair and shipping to and from Kodak repair centers. To receive a postage-paid mailer to return your camera, or for more information, contact Kodak.
Incidents and where it was sold
- Incidents
- Kodak has received 12 reports, including six in the U.S., of consumers who experienced an electrical shock while changing batteries, or installing or removing the memory card or USB cable. There have been no reports of serious injury.
- Sold at
- Department, electronic, computer and camera stores, as well as mail-order and web retailers sold these cameras nationwide, from June 2000 through August 2002, for between $600 and $700.
Related pages
Questions and answers
What should I do with the recalled dc5000-model digital cameras?
Consumers should immediately stop using the Kodak DC5000 Zoom Digital Camera and contact Kodak. The company will cover the cost of inspection, any necessary repair and shipping to and from Kodak repair centers. To receive a postage-paid mailer to return your camera, or for more information, contact Kodak.
What is the hazard?
Due to a manufacturing defect, consumers using these cameras can suffer an electrical shock.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.