Safety regulator, Heat & Glo Announce Recall of Gas Fireplaces
Recall 05162 · Apr 27, 2005 · Heat & Glo
7,800
units affected
7,800
units affected
Facts
- Recall number
- 05162
- Date
- Apr 27, 2005
- Company
- Heat & Glo
- Units affected
- 7,800
- Product
- HEAT-N-GLO® Gem 36 and Gem 42 gas fireplaces
- Product type
- Fireplaces & Accessories
- Hazard
- Fire
The product
The recall involves all HEAT-N-GLO® Gem 36 and Gem 42 direct vent gas fireplaces. The model number is located on the rating plate inside the unit on the base pan in front of the gas control. The rating plate can be accessed by removing the lower grille on the fireplace. This recall also includes Gem 36 fireplaces that recently received a replacement burner assembly.
What can happen
Gas in the fireplace can accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter and create a risk of burns or lacerations from broken glass.
The fix
Consumers should stop using the fireplaces immediately and contact Heat & Glo to make arrangements for a free repair. To be sure that no one uses the fireplace by mistake, consumers should shut off the gas supply to the fireplace by removing the lower grille on the fireplace and turning off the ball valve (red lever) on the gas supply line.
Incidents and where it was sold
- Incidents
- Heat & Glo has received 21 reports of shattered glass, including four minor injuries.
- Sold at
- Dealers and distributors of Hearth products nationwide sold the fireplace, from July 2002 through April 2005, for between $2,380 and $2,700.
Related pages
Questions and answers
What should I do with the recalled heat-n-glo® gem 36 and gem 42 gas fireplaces?
Consumers should stop using the fireplaces immediately and contact Heat & Glo to make arrangements for a free repair. To be sure that no one uses the fireplace by mistake, consumers should shut off the gas supply to the fireplace by removing the lower grille on the fireplace and turning off the ball valve (red lever).
What is the hazard?
Gas in the fireplace can accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter and create a risk of burns or lacerations from broken glass.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.