Safety regulator, Hewlett-Packard Company Announce Recall of Notebook Computer Batteries
Recall 06007 · Oct 14, 2005 · Hewlett-Packard Company
135,000
units affected
135,000
units affected
Facts
- Recall number
- 06007
- Date
- Oct 14, 2005
- Company
- Hewlett-Packard Company
- Units affected
- 135,000
- Product
- HP and Compaq Notebook Computer Battery Packs
- Product type
- Adapter/Power Supply/Charger/Battery
- Hazard
- Fire
The product
The recalled lithium-ion rechargeable battery packs are used with various HP and Compaq notebook computers (see list below). The recalled battery packs are a subset of those manufactured March 2004 through September 2004, and will have a bar code label starting with GC, IA, L0 or L1. Hewlett-Packard and Compaq Notebook Models that may contain a recalled battery pack HP Pavilion HP Compaq Compaq Presario Compaq Evo dx4000 dx5000 zd8100 ze4100 ze4100/xt1xx 4200 ze4200 ze4300 ze4400 ze4500 ze4600 ze4700 ze4800 ze5155 ze5200 ze5300 ze5400 ze5500 ze5600 zv5000 zv5200 zx5000 zx5200 nc6000 nc8000 nw8000 nx5000 nx9005 nx9008 nx9010 nx9100 nx9105 9000 9005 1100 2100 2500 R3000 R3200 V1000 X4000 X5000 X6100 n1010v n1050v
What can happen
An internal short can cause the battery cells to overheat and melt or char the plastic case, posing a burn and fire hazard.
The fix
Consumers should stop using the recalled batteries immediately and contact HP to arrange for a free replacement battery, by visiting the Battery Replacement program Web site or by calling HP. After removing the recalled battery for their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives.
Incidents and where it was sold
- Incidents
- HP has received 16 reports of batteries overheating, including four in the U.S. No injuries have been reported. Four cases of minor property damage were reported, including one in the U.S.
- Sold at
- National and regional computer and electronics stores, online stores, hp.com and hpshopping.com from March 2004 through May 2005 for between $1,000 and $3,000. The battery packs also were sold separately for between $100 and $130.
Related pages
Questions and answers
What should I do with the recalled hp and compaq notebook computer battery packs?
Consumers should stop using the recalled batteries immediately and contact HP to arrange for a free replacement battery, by visiting the Battery Replacement program Web site or by calling HP. After removing the recalled battery for their notebook computer, consumers should plug in the AC adapter to power the notebook.
What is the hazard?
An internal short can cause the battery cells to overheat and melt or char the plastic case, posing a burn and fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.