Safety regulator, Honeywell Video System Announce Recall of Security Camera
Recall 04537 · Feb 26, 2004 · Video Controls Ltd.
689
units affected
689
units affected
Facts
- Recall number
- 04537
- Date
- Feb 26, 2004
- Company
- Video Controls Ltd.
- Units affected
- 689
- Product
- ADEMCO Rapid/Dome security camera
- Product type
- Cameras & Accessories
- Hazard
- Falls
The product
The recalled security camera is an indoor video camera mounted on the wall or ceiling. The camera is covered with a smoked plastic dome measuring about 6 inches in diameter. A mechanism to move the camera and a mounting assembly are also part of the product. The recalled security cameras have these part numbers: AD5RCPP16 AD5GCMPP18 AD5GCPP18 AD5GCPP22 The cameras also have serial numbers within these ranges: G01 (January 2002) to G12 (December 2002) H01 (January 2002) to H08 (August 2003). The serial numbers are located inside the product, on a white label attached to the side of the camera mounting.
What can happen
The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the wall or ceiling, possibly injuring someone.
The fix
Contact Honeywell Video Systems to arrange for free repair of the security camera's mounting assembly.
Incidents and where it was sold
- Incidents
- Honeywell received one report of the camera assembly falling from the ceiling. No injuries.
- Sold at
- The recalled security cameras were not sold directly to consumers. They were sold from January 1, 2002, to October 17, 2003, to independent dealers who installed them in commercial buildings. The security cameras sold for approximately $1000 to $1700.
Related pages
Questions and answers
What should I do with the recalled ademco rapid/dome security camera?
Contact Honeywell Video Systems to arrange for free repair of the security camera's mounting assembly.
What is the hazard?
The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the wall or ceiling, possibly injuring someone.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.