Safety regulator, IBM and LiteOn Technology Announce Expansion of Previously Announced Recall of Computer Monitors
Recall 03176 · Aug 29, 2003 · LiteOn Technology
63,000
units affected
63,000
units affected
Facts
- Recall number
- 03176
- Date
- Aug 29, 2003
- Company
- LiteOn Technology
- Units affected
- 63,000
- Product
- IBM monitors: G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models
- Product type
- Computer Equipment
- Hazard
- Fire
The product
The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1998. The "IBM" logo can be found on the front of the units, which were manufactured in China, Malaysia, and the United Kingdom.
What can happen
The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.
The fix
Consumers should stop using these monitors immediately and contact the IBM Repair Center to confirm whether their monitor is covered by the recall. Consumers with a recalled unit will receive a free inspection and repair or a replacement unit.
Incidents and where it was sold
- Incidents
- IBM and LiteOn have received seven reports of monitors overheating and smoking, including one report of minor property damage and one report of minor smoke inhalation.
- Sold at
- IBM, MicroTouch Systems, and major retail stores nationwide, including Best Buy, CompUSA, Office Max, and Radio Shack, sold the monitors, from June 1997 through December 1998, for about $370.
Related pages
Questions and answers
What should I do with the recalled ibm monitors: g51 crt (cathode ray tube) and g51t touch screen crt models?
Consumers should stop using these monitors immediately and contact the IBM Repair Center to confirm whether their monitor is covered by the recall. Consumers with a recalled unit will receive a free inspection and repair or a replacement unit.
What is the hazard?
The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.