Safety regulator, IBM Announce Recall to Repair Computer Monitors
Recall 03088 · Mar 4, 2003 · Ibm
56,000
units affected
56,000
units affected
Facts
- Recall number
- 03088
- Date
- Mar 4, 2003
- Company
- Ibm
- Units affected
- 56,000
- Product
- IBM G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT Computer Monitors
- Product type
- Computer Equipment
- Hazard
- Fire
The product
The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1997. The "IBM" logo can be found on the front of the units.
What can happen
The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.
The fix
Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement.
Incidents and where it was sold
- Incidents
- IBM has received five reports of monitors overheating and smoking, including one report of minor property damage. No injuries have been reported.
- Sold at
- IBM, MicroTouch Systems, and major retail stores nationwide, including Best Buy, CompUSA, Office Max, and Radio Shack, sold the monitors, from June 1997 through December 1998, for about $370.
Related pages
Questions and answers
What should I do with the recalled ibm g51 crt (cathode ray tube) and g51t touch screen crt computer monitors?
Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement.
What is the hazard?
The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.