Safety regulator, In-Sink-Erator Announce Recall to Repair Instant Hot Water Dispensers
Recall 02189 · Jun 27, 2002 · In-Sink-Erator
252,200
units affected
252,200
units affected
Facts
- Recall number
- 02189
- Date
- Jun 27, 2002
- Company
- In-Sink-Erator
- Units affected
- 252,200
- Product
- Hot water dispensers
- Product type
- Electric Water Heaters
- Hazard
- Fire
The product
The recalled hot water dispensers are half-gallon capacity models, made in the USA and sold under various brand names, including In-Sink- Erator®, ISE®, Steamin' Hot®, Emerson®, Dayton™, ACE™, Kenmore® and Kohler™. The serial number (S/N) is printed on a specification plate attached to the metal holding tank. This recall involves instant hot water dispensers with serial numbers (some begin with two letters) 999- 10 or those that fall between 1000 and 3084000. One-third gallon capacity instant hot water dispensers manufactured by In-Sink-Erator are not involved in this recall.
What can happen
Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat build-up. This poses a fire hazard.
The fix
Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator, if their unit is part of the recall. Consumers with affected units will receive a replacement insulation shield.
Incidents and where it was sold
- Incidents
- In-Sink-Erator has received three reports of holes in the electrical insulation or outer cover of the hot water dispenser. One report involved a kitchen fire that caused nearly $7,000 in property damage. No injuries have been reported.
- Sold at
- Plumbers, building contractors, home centers and hardware stores sold these instant hot water dispensers, from January 1972 through December 1996, for between $100 and $250.
Related pages
Questions and answers
What should I do with the recalled hot water dispensers?
Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator, if their unit is part of the recall. Consumers with affected units will receive a replacement insulation shield.
What is the hazard?
Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat build-up. This poses a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.