Safety regulator Issues Warning About Hazardous Red Devil Gas Grills
Recall 02159 · May 24, 2002 · Quantum North America Inc.
155,000
units affected
155,000
units affected
Facts
- Recall number
- 02159
- Date
- May 24, 2002
- Company
- Quantum North America Inc.
- Units affected
- 155,000
- Product
- Red Devil Gas Grills
- Product type
- Grills, Smokers & Accessories
- Hazard
- Fire
The product
These red metal gas grills have a tripod stand. and Quantum North America Inc. The firms are liquidating their assets under bankruptcy law.
What can happen
The product's design allows consumers to light the grill at an air intake tube, instead of at the burner. Though the grill appears to function normally, gas inside the air intake tube ignites. The tube can reach temperatures of up to 750 degrees Fahrenheit and present a burn hazard to consumers. In some earlier grills, the heat produced by lighting the grill at the air intake tube damaged the plastic support piece, and caused the grill to fall to the ground. When it collapses, flames from the grill can burn nearby consumers and ignite surrounding combustibles.
The fix
Both the Home Shopping Network (HSN) and QVC voluntarily notified their customers directly about the hazard these grills pose, and provided a remedy. Since Quantum and e4l have declared bankruptcy, there is no remedy available. About 19,300 of these grills, sold directly by e4L, were recalled in July 1998 because the burners could disconnect from the burner pan. Even if consumers participated in this previous recall program, they should stop using these grills since this warning addresses a different hazard.
Incidents and where it was sold
- Incidents
- The firm received 21 reports of the burners on these grills disconnecting and one consumer suffered burns. There have been 44 reports of consumers suffering burns to legs, hands and fingers, including reports of some third degree burns, after the grills collapsed during use. More than 1,000 consumers returned their grills to the manufacturers because the grills collapsed.
- Sold at
- Quantum and e4L sold these grills directly to consumers through television infomercials, from about May 1998 through January 1999, for about $160.
Related pages
Questions and answers
What should I do with the recalled red devil gas grills?
Both the Home Shopping Network (HSN) and QVC voluntarily notified their customers directly about the hazard these grills pose, and provided a remedy. Since Quantum and e4l have declared bankruptcy, there is no remedy available. About 19,300 of these grills, sold directly by e4L, were recalled in July 1998 because the.
What is the hazard?
The product's design allows consumers to light the grill at an air intake tube, instead of at the burner. Though the grill appears to function normally, gas inside the air intake tube ignites. The tube can reach temperatures of up to 750 degrees Fahrenheit and present a burn hazard to consumers. In some earlier.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.