Safety regulator, National Service Industries Inc. Announce Recall of Drain Cleaners
Recall 01233 · Sep 20, 2001 · National Service Industries Inc. (NSI)
1,100,000
units affected
1,100,000
units affected
Facts
- Recall number
- 01233
- Date
- Sep 20, 2001
- Company
- National Service Industries Inc. (NSI)
- Units affected
- 1,100,000
- Product
- Drain Opener Clog Remover and Hair Clog Remover sold in 64-oz. bottles
- Product type
- Cleaners/Cleaning Products
- Hazard
- Fire
The product
The following chart provides information concerning the four types of drain cleaners involved in this recall. Only 64-oz. bottles are affected. Brand Name Cleaning Product UPC Code Recall Hotline Number, Website Address, E-mail Address Zep Commercial 10 Minute Hair Clog Remover 21709-52206 (888) 805-4357 9 a.m. to 5 p.m. ET Monday through Friday www.zepcommercial.com zephelp@zepcommercial.com Drain Care Professional Strength Drain Opener Clog Remover 21709-60060 Enforcer 10 Minute Hair Clog Remover 21709-52206 (800) 241-5656 Ext. 686 9 a.m. to 5 p.m. ET Monday through Friday www.enforcer.com plumbing@enforcer.com Drain Care Professional Strength Drain Opener Clog Remover 21709-52212 The Drain Opener Clog Remover bottles and caps are white and the Hair Clog Remover bottles and caps are red. Each bottle has the brand name - "Zep Commercial" or "Enforcer" - on a label that also reads, in part, "Keep all chemicals out of reach of children."
What can happen
The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
The fix
Consumers should stop using the cleaners immediately and contact the appropriate company, to receive a free replacement cap. Consumers should not return the recalled cleaner to the store where purchased.
Incidents and where it was sold
- Incidents
- NSI has received 16 reports of the bottles leaking, including three incidents involving skin irritations to the leg and hand, and 13 incidents involving property damage.
- Sold at
- Home Depot, Wal-Mart, Kmart and hardware stores nationwide sold these cleaners, from January 2001 through August 2001, for between $3 and $6.
Related pages
Questions and answers
What should I do with the recalled drain opener clog remover and hair clog remover sold in 64-oz. bottles?
Consumers should stop using the cleaners immediately and contact the appropriate company, to receive a free replacement cap. Consumers should not return the recalled cleaner to the store where purchased.
What is the hazard?
The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.