Safety regulator, National Service Industries Inc. Announce Recall of Zep Commercial Cleaners Sold at The Home Depot
Recall 01102 · Mar 9, 2001 · National Service Industries Inc. (NSI)
1,400,000
units affected
1,400,000
units affected
Facts
- Recall number
- 01102
- Date
- Mar 9, 2001
- Company
- National Service Industries Inc. (NSI)
- Units affected
- 1,400,000
- Product
- Zep Commercial cleaners: Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner
- Product type
- Cleaners/Cleaning Products
- Hazard
- Fire
The product
Only the 32-ounce bottles of four types of Zep Commercial cleaners are part of this recall. They are the Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner. The word "COMMERCIAL" is written before "ZEP" on the top of the labels on the white, plastic bottles, and the product names are written below the brand name.
What can happen
Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
The fix
Consumers should stop using the recalled cleaners immediately, since the bottles can leak, and call the Zep Commercial hotline. The hotline will help consumers determine if their cleaner bottle is leaking, and provide instructions on how to dispose of leaking bottles and get a refund.
Incidents and where it was sold
- Incidents
- NSI has received 10 reports from consumers of the bottles of these cleaners leaking, including three injuries consisting of one report of a chemical burn to a consumer's forearm and two reports of the cleaner getting into consumers' eyes.
- Sold at
- The Home Depot stores nationwide exclusively sold these cleaners, from January 1998 through February 2001, for between $3 and $4.
Related pages
Questions and answers
What should I do with the recalled zep commercial cleaners: acidic toilet bowl cleaner?
Consumers should stop using the recalled cleaners immediately, since the bottles can leak, and call the Zep Commercial hotline. The hotline will help consumers determine if their cleaner bottle is leaking, and provide instructions on how to dispose of leaking bottles and get a refund.
What is the hazard?
Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.