Safety regulator, NETGEAR Inc. Announce Recall of Wall Plug Ethernet Bridges
Recall 04178 · Jul 14, 2004 · NETGEAR Inc.
53,500
units affected
53,500
units affected
Facts
- Recall number
- 04178
- Date
- Jul 14, 2004
- Company
- NETGEAR Inc.
- Units affected
- 53,500
- Product
- Wall Plug Ethernet Bridge
- Product type
- Computer Equipment
- Hazard
- Electric shock
The product
The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It is 2.75 inches high, 3.5 inches wide, and 2 inches thick, with a grayish silver plastic housing. "NETGEAR" is written on the top of the housing. The plastic housing contains a label with the model number and the serial number on it. The model number is XE102 and the serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.
What can happen
The plastic housing on these units can detach, posing a shock hazard.
The fix
Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit, when affixed, will ensure that the plastic housing will not become loose or separated.
Incidents and where it was sold
- Incidents
- NETGEAR has received one report from a consumer of a detached casing. No injuries were reported.
- Sold at
- Various electronics stores, Web sites, and through the NETGEAR Web site, from February 2003 through May 2004, for between $50 and $80.
Related pages
Questions and answers
What should I do with the recalled wall plug ethernet bridge?
Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit, when affixed, will ensure that the plastic housing will not become loose or separated.
What is the hazard?
The plastic housing on these units can detach, posing a shock hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.