Safety regulator, Next Level Communications Announce Recall of Power Supply for Computer Modems
Recall 02512 · Dec 17, 2001 · PowDec Technologies, Inc.
46,000
units affected
46,000
units affected
Facts
- Recall number
- 02512
- Date
- Dec 17, 2001
- Company
- PowDec Technologies, Inc.
- Units affected
- 46,000
- Product
- Power Supplies used with Next Level ADSL/VDSL ETHERset (modem) units
- Product type
- Computer Equipment
- Hazard
- Fire
The product
These power supplies are used with Next Level ADSL/VDSL ETHERset (modem) units, which provide high-speed internet access. They have a black plastic housing and are 2.5 inches wide, 2.75 inches high, and 1.5 inches deep. The name "PowDec" and the model "WP12303N" are located on a label on the back of the housing. The recalled power supplies were provided for use with Next Level ADSL/VDSL ETHERset part numbers: 750-00097 A,B&C and 750-00526 A&B.
What can happen
The power supply has an internal electrical component that could overheat and melt or deform the plastic housing, posing a thermal burn hazard.
The fix
Consumers with a recalled power supply should immediately stop using the power supply and contact Next Level Communications to request a replacement power supply.
Incidents and where it was sold
- Incidents
- There have been 8 reports of these power supplies overheating and causing melted or damaged enclosures. No injuries have been reported.
- Sold at
- ADSL/VDSL ETHERsets with a recalled power supply were sold nationwide, from February 1999 to May 2001, for a suggested retail price between $225 and $250.
Related pages
Questions and answers
What should I do with the recalled power supplies used with next level adsl/vdsl etherset (modem) units?
Consumers with a recalled power supply should immediately stop using the power supply and contact Next Level Communications to request a replacement power supply.
What is the hazard?
The power supply has an internal electrical component that could overheat and melt or deform the plastic housing, posing a thermal burn hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.