Safety regulator, Oki Data Announce Recall of Fax Machines
Recall 04143 · May 26, 2004 · Oki Data Americas Inc.
1,000
units affected
1,000
units affected
Facts
- Recall number
- 04143
- Date
- May 26, 2004
- Company
- Oki Data Americas Inc.
- Units affected
- 1,000
- Product
- OKIFAX® 5780, 5980, 5980DL and Konica 9880 Facsimile machines (Fax machines)
- Product type
- Facsimile (FAX) Machines
- Hazard
- Electric shock
The product
The recalled fax machines include the OKIFAX® 5780, 5980, 5980DL models, and Konica 9880 model (manufactured by Oki Data Americas Inc.), with serial numbers beginning with 3110A, 311A, 312A, 401A and 402A. The model number is found on the top right hand side on the front of the unit and the serial numbers can be found on the back of the unit, bottom of case, centered, on the black and white bar code label.
What can happen
The fax machines may incur a mechanical malfunction, posing a shock hazard to users.
The fix
Consumers should stop using the fax machines immediately, unplug the unit, and contact the company for a free repair.
Incidents and where it was sold
- Incidents
- Oki Data has not received any reports of incidents. This recall is being conducted to prevent the possibility of injuries.
- Sold at
- Oki Data independent dealers and Konica Business Technologies U.S.A. Inc. sold the fax machines, between October 2003 and February 2004, for between $2,800 and $4,000 (depending on the model).
Related pages
Questions and answers
What should I do with the recalled okifax® 5780, 5980, 5980dl and konica 9880 facsimile machines (fax machines)?
Consumers should stop using the fax machines immediately, unplug the unit, and contact the company for a free repair.
What is the hazard?
The fax machines may incur a mechanical malfunction, posing a shock hazard to users.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.