Safety regulator, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices
Recall 03181 · Sep 10, 2003 · OnQ Technologies
3,000
units affected
3,000
units affected
Facts
- Recall number
- 03181
- Date
- Sep 10, 2003
- Company
- OnQ Technologies
- Units affected
- 3,000
- Product
- OnQ Telephone Line-Sharing Devices
- Product type
- Telephones, Cell Phones & Accessories
- Hazard
- Injury
The product
The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.
What can happen
A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.
The fix
Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device.
Incidents and where it was sold
- Incidents
- None reported.
- Sold at
- Distributors of electrical devices and sold by professional installers nationwide and in Canada, between November 2002 and June 2003, for about $80.
Related pages
Questions and answers
What should I do with the recalled onq telephone line-sharing devices?
Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device.
What is the hazard?
A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.