Safety regulator, Philips PC Peripherals Announce Recall of Hewlett-Packard Company L2035 Flat Panel Monitors
Recall 05531 · Jan 14, 2005 · Philips PC Peripherals
15,000
units affected
15,000
units affected
Facts
- Recall number
- 05531
- Date
- Jan 14, 2005
- Company
- Philips PC Peripherals
- Units affected
- 15,000
- Product
- Hewlett-Packard (HP) L2035 Flat Panel Monitor
- Product type
- Computer Equipment
- Hazard
- Electric shock
The product
The recall involves only the HP L2035 Flat Panel Monitor with serial numbers ranging from CNP352Y001 to CNP423Y1HS. The model number is displayed at the bottom, center of the monitor's bezel, just above the control buttons. The recalled monitors were produced from December 2003 through June 2, 2004.
What can happen
A ground clip inside the back plastic panel of these monitors can be incorrectly installed, posing a risk of electrical shock to consumers.
The fix
Consumers should unplug the monitor and either use a different computer to go to the recall Web site or contact the HP L2035 Recall Helpdesk for instructions on how to determine if their monitor is affected by this recall program. If affected, consumers will receive instructions for getting their monitor tested and repaired or replaced at no cost.
Incidents and where it was sold
- Incidents
- Philips has received one report of a consumer receiving an electrical shock from one of these monitors. The consumer was not injured.
- Sold at
- The recalled monitors were sold by HP, from February, 2003 through October, 2004, at retail for about $900.
Related pages
Questions and answers
What should I do with the recalled hewlett-packard (hp) l2035 flat panel monitor?
Consumers should unplug the monitor and either use a different computer to go to the recall Web site or contact the HP L2035 Recall Helpdesk for instructions on how to determine if their monitor is affected by this recall program. If affected, consumers will receive instructions for getting their monitor tested and.
What is the hazard?
A ground clip inside the back plastic panel of these monitors can be incorrectly installed, posing a risk of electrical shock to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.