Safety regulator, QVC, Inc., Announce Recall of Red Devil Gas Grills
Recall 02541 · May 17, 2002 · QVC, Inc.
11,100
units affected
11,100
units affected
Facts
- Recall number
- 02541
- Date
- May 17, 2002
- Company
- QVC, Inc.
- Units affected
- 11,100
- Product
- Red Devil Gas Grills
- Product type
- Grills, Smokers & Accessories
- Hazard
- Fire
The product
These red metal gas grills have a tripod stand. They have a logo on the label of the lid and grill base showing a devil cooking at a grill with the writing, "Red Devil." The lid also reads "The Portable Outdoor Kitchen." Components sold with the grill include a heat plate, an oversized skillet with handles, a table-safe serving trivet, and carrying totes.
What can happen
The product's design allows consumers to light the grill at an air intake tube, instead of at the burner. When the grill is lit at the air intake tube, it will appear to function normally, though gas inside the air intake tube will ignite. The tube can reach temperatures of up to 750 degrees Fahrenheit and present a burn hazard to consumers. In earlier, but similar products sold by a different firm, the heat produced by lighting the grill at the air intake tube has damaged the plastic support piece, and caused the grill to fall to the ground.
The fix
Consumers who purchased one of these grills from QVC should stop using them immediately and call QVC Customer Service. Consumers who purchased the product after August 1998 will receive, upon notifying QVC, revised operating instructions and a warning label to be put on the locking mechanism next to the air hole, warning users not to light the grill at the air hole opening in the venturi tube.
Incidents and where it was sold
- Incidents
- There have been no incidents reported by QVC customers.
- Sold at
- QVC sold the grills between May 1999 and December 2000. The grills were sold to consumers for approximately $150.
Related pages
Questions and answers
What should I do with the recalled red devil gas grills?
Consumers who purchased one of these grills from QVC should stop using them immediately and call QVC Customer Service. Consumers who purchased the product after August 1998 will receive, upon notifying QVC, revised operating instructions and a warning label to be put on the locking mechanism next to the air hole.
What is the hazard?
The product's design allows consumers to light the grill at an air intake tube, instead of at the burner. When the grill is lit at the air intake tube, it will appear to function normally, though gas inside the air intake tube will ignite. The tube can reach temperatures of up to 750 degrees Fahrenheit and present a.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.