Safety regulator, Runtal North America Inc. Announce Recall to Replace Runtal Sundance Towel Radiators
Recall 05503 · Oct 5, 2004 · Runtal North America, Inc., Ward Hill, Mass.
200
units affected
200
units affected
Facts
- Recall number
- 05503
- Date
- Oct 5, 2004
- Company
- Runtal North America, Inc., Ward Hill, Mass.
- Units affected
- 200
- Product
- Runtal Sundance Towel Radiator
- Product type
- Radiators
- Hazard
- Fire
The product
The Sundance Towel Radiator is a wall-mounted towel warmer and decorative heater. The product warms towels and provides radiant heat through a thermal element inside the fluid-filled tubular rack.
What can happen
The towel rack may overheat and rupture when overloaded with towels, releasing heated fluid, which could result in a burn injury.
The fix
Free replacement. Consumers should immediately stop using the heater function with towels loaded on the top rungs. Runtal is replacing all current Sundance units with new units incorporating an improved temperature control and monitoring system, at no cost to the consumer. Sundance is contacting every customer who purchased this product by letter and by phone to arrange for pick-up and replacement.
Incidents and where it was sold
- Incidents
- Runtal has received one report of a Sundance Towel Radiator rupturing, but no injuries have been reported.
- Sold at
- Runtal North America, Inc. at the Web site www.runtalsundance.com, between November 2003 and July 2004, and through the Web sites of Bed, Bath and Beyond and eQwip on a limited basis, between November 2003 and January 2004, for about $300.
Related pages
Questions and answers
What should I do with the recalled runtal sundance towel radiator?
Free replacement. Consumers should immediately stop using the heater function with towels loaded on the top rungs. Runtal is replacing all current Sundance units with new units incorporating an improved temperature control and monitoring system, at no cost to the consumer. Sundance is contacting every customer who.
What is the hazard?
The towel rack may overheat and rupture when overloaded with towels, releasing heated fluid, which could result in a burn injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.