Safety regulator, Tim Hortons Announce Recall of Travel Mugs
Recall 03075 · Jan 28, 2003 · Tim Hortons
6,500
units affected
6,500
units affected
Facts
- Recall number
- 03075
- Date
- Jan 28, 2003
- Company
- Tim Hortons
- Units affected
- 6,500
- Product
- Tim Hortons 15-ounce stainless steel travel mugs
- Product type
- Mugs
- Hazard
- Fire
The product
This recall involves 15-ounce stainless steel travel mugs with a black handle and a black lid. The words "Always Fresh Tim Hortons Coffee" are printed on the mug. The distributor's name, "Thermo- Serv®," is stamped on the bottom.
What can happen
The lids on some of the mugs can detach, allowing hot liquid to leak, posing a burn hazard to consumers.
The fix
Consumers should stop using these mugs immediately and return the old lids to a Tim Hortons store for a replacement lid as of February 1, 2003. Consumers will also receive a full refund if they return their mug and lid to a Tim Hortons store.
Incidents and where it was sold
- Incidents
- Tim Hortons has received 14 reports of the lids detaching while mugs were filled with hot liquid. One consumer reported hot liquid spilling onto his hand and chest.
- Sold at
- Tim Hortons stores in New York, Michigan, Ohio, West Virginia, Kentucky, Maine and Canada sold the mugs, from October 2002 through January 2003, for about $15
Related pages
Questions and answers
What should I do with the recalled tim hortons 15-ounce stainless steel travel mugs?
Consumers should stop using these mugs immediately and return the old lids to a Tim Hortons store for a replacement lid as of February 1, 2003. Consumers will also receive a full refund if they return their mug and lid to a Tim Hortons store.
What is the hazard?
The lids on some of the mugs can detach, allowing hot liquid to leak, posing a burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.