Safety regulator, Tristar Products Inc. Announce Recall of Revised Design Steam Cleaner
Recall 04539 · Mar 9, 2004 · Tristar Products Inc.
5,000
units affected
5,000
units affected
Facts
- Recall number
- 04539
- Date
- Mar 9, 2004
- Company
- Tristar Products Inc.
- Units affected
- 5,000
- Product
- Steam Buggy Deluxe
- Product type
- Steamers
- Hazard
- Fire
The product
The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. The 5.5-foot steam hose connects to the water reservoir and is sold with various cleaning attachments. This recall only includes the revised design steam buggys, and not the units in the earlier recall.
What can happen
Hot water and steam can escape from the steam cleaner's handle and inner hose, posing a burn hazard to consumers.
The fix
Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.
Incidents and where it was sold
- Incidents
- The firm has received about 20 reports of hot water and steam escaping from the steam cleaner, including eight reports of scald injuries to the hands and arms.
- Sold at
- HSN LLP (Home Shopping Network), from June 2002 through September 2002, for about $129. Also, shipped as replacement units to consumers in the earlier recall, between April and September 2002.
Related pages
Questions and answers
What should I do with the recalled steam buggy deluxe?
Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.
What is the hazard?
Hot water and steam can escape from the steam cleaner's handle and inner hose, posing a burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.