Safety regulator, Trojan Technologies Announce Recall of Residential Water Disinfection Systems
Recall 04129 · Apr 28, 2004 · Trojan Technologies Inc.
3,900
units affected
3,900
units affected
Facts
- Recall number
- 04129
- Date
- Apr 28, 2004
- Company
- Trojan Technologies Inc.
- Units affected
- 3,900
- Product
- TrojanUVMax® Water Disinfection System
- Product type
- Water Distillers/Coolers/Purifiers
- Hazard
- Fire
The product
The recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. "TROJANUVMAX" is written on the system's steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.
What can happen
Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.
The fix
Contact Trojan Technologies to arrange a free lamp repair or replacement.
Incidents and where it was sold
- Incidents
- Trojan Technologies has received 40 reports of the systems overheating worldwide, resulting in some damaged units. No injuries or other property damage have been reported.
- Sold at
- Water treatment dealers, plumbing stores and through direct sales from plumbers, from August 2000 through April 2004, for between $500 and $1,500.
Related pages
Questions and answers
What should I do with the recalled trojanuvmax® water disinfection system?
Contact Trojan Technologies to arrange a free lamp repair or replacement.
What is the hazard?
Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.