Sauna360 Recalls Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards
Recall 26784 · Sep 17, 2026 · Sauna360
41,580
units affected
41,580
units affected
Facts
- Recall number
- 26784
- Date
- Sep 17, 2026
- Company
- Sauna360
- Units affected
- 41,580
- Product
- Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits
- Product type
- Saunas
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words "Saunalogic," "Infralogic," "Carbonflex," or "Tylö" on their control panel or locate their product manual. Customers who purchased pre-configured infrared sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle. Consumers can also find the serial number located under the lower bench or on the wall under the upper bench depending on the unit and provide Sauna360 the serial number to determine if they have a recalled sauna. The IR sauna kits with panels, along with the following sauna model numbers, are included in this recall:
What can happen
The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards.
The fix
Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.
Incidents and where it was sold
- Incidents
- The firm has received 67 reports of overheating, melting, charring or burning. No injuries have been reported.
- Sold at
- Costco stores and pool and spa dealerships nationwide and online at Costco.com and other online sites from May 2013 through July 2026 for between $6000 and $13,000.
Related pages
Questions and answers
What should I do with the recalled infrared saunas, hybrid infrared saunas and infrared kits?
Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.
What is the hazard?
The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.