School Specialty Expands NeoRok Stools Recall Due to Fall Hazard (Recall Alert)
Recall 16721 · Jan 14, 2016 · School Specialty
6,000
units affected
6,000
units affected
Facts
- Recall number
- 16721
- Date
- Jan 14, 2016
- Company
- School Specialty
- Units affected
- 6,000
- Product
- Classroom Select NeoRok Stools
- Product type
- Bar and Kitchen Stools
- Remedy
- Refund
- Hazard
- Falls
The product
This recall involves new and previously recalled 18-inch tall and 20-inch tall Classroom Select NeoRok Stools with a tilting and rocking feature, for use by children in the classroom. The stools have a round black rubber seat insert with a solid color plastic seat and black rimmed base. The Classroom Select logo is printed on one side of the base and the NeoRok name is printed on the other side of the base. The stools were sold in 12 colors: Cardinal (red), Claret (maroon), Ebony (black), Imperial (blue), Lilac (purple), Marine (navy blue), Nickel (silver), Paprika (orange), Periwinkle (light blue), Pistachio (green), Saffron (yellow) and Slate (gray). Recalled 18-inch stools are item number 1496340 and recalled 20-inch stools are item number 1496342.
What can happen
The stool can break during use, posing a fall hazard.
The fix
Consumers should immediately stop using the recalled stools and contact School Specialty for a full refund or merchandise credit. Consumers who received replacement stools in the previous recall should also contact the School Specialty for a full refund or merchandise credit. School Specialty is contacting consumers directly.
Incidents and where it was sold
- Incidents
- School Specialty has received a total of nine reports of stools breaking during use, including one report involving a concussion.
- Sold at
- Classroom Direct catalogs, School Specialty Furniture and Equipment catalogs, School Specialty Education Essentials catalogs, School Specialty Early Childhood catalogs, and on www.schoolspecialty.com from May 2015 through November 2015 for between $105 and $115.
Related pages
Questions and answers
What should I do with the recalled classroom select neorok stools?
Consumers should immediately stop using the recalled stools and contact School Specialty for a full refund or merchandise credit. Consumers who received replacement stools in the previous recall should also contact the School Specialty for a full refund or merchandise credit. School Specialty is contacting consumers.
What is the hazard?
The stool can break during use, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.