Segway Inc. Announces Recall to Repair Segway® Personal Transporters
Recall 06258 · Sep 14, 2006 · Segway Inc.
23,500
units affected
23,500
units affected
Facts
- Recall number
- 06258
- Date
- Sep 14, 2006
- Company
- Segway Inc.
- Units affected
- 23,500
- Product
- Segway Personal Transporter (PT) [also known as the Segway Human Transporter (HT)]
- Product type
- Human Transporters
- Hazard
- Falls
The product
This recall involves all Segway PT i167, i170 and i180 ("i Series") models, the p133 ("p Series"), XT ("cross-terrain transporter"), GT ("golf transporter") and i2 models. These units were sold to consumers and commercial customers. All e167 ("e Series") models, which were sold to commercial users, also are included in this recall. No other models are involved in this recall. The name, "Segway", appears on the front bumper and/or on the handlebars of the personal transporter.
What can happen
The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time.
The fix
Consumers should stop using the Segway PT immediately and contact the company to receive a free software upgrade.
Incidents and where it was sold
- Incidents
- Segway Inc. has received six reports of the personal transporter not operating properly, resulting in injuries to the head and wrist of users.
- Sold at
- Segway authorized dealers and distributors, directly from Segway Inc., and by certain resellers from March 2002 through mid-September 2006 for prices ranging from $4,000 to $5,500.
Related pages
Questions and answers
What should I do with the recalled segway personal transporter (pt) [also known as the segway human transporter (ht)]?
Consumers should stop using the Segway PT immediately and contact the company to receive a free software upgrade.
What is the hazard?
The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.