Segway Reannounces Recall of Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)
Recall 17742 · May 5, 2017 · Segway Reannounces
24
units affected
24
units affected
Facts
- Recall number
- 17742
- Date
- May 5, 2017
- Company
- Segway Reannounces
- Units affected
- 24
- Product
- Off-Board Chargers for Segway Personal Transporters (PT)
- Remedy
- Repair
- Hazard
- Electric shock
The product
This recall involves Segway PT Off-Board Chargers manufactured from January 2015 to October 2016 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are included in the recall: 15201C000362, 15201C000364, 15201C000366, 15208C000404, 15208C000406, 15222C000460, 15225C000486, 15225C000489, 15225C000494, 15242C000546, 16210C000621, 16210C000629, 16210C000630, 16210C000631, 16210C000632, 16210C000635, 16210C000636, 16214C000638, 16214C000639, 16214C000641, 16214C000642, 16214C000643, 16214C000645 and 16214C000646. The serial number and part number are on a silver data plate attached to the bottom of the charger.
What can happen
A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
The fix
Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Authorized Segway dealers and distributors and directly from Segway Inc. from January 2015 through April 2017 for about $920.
Related pages
Questions and answers
What should I do with the recalled off-board chargers for segway personal transporters (pt)?
Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
What is the hazard?
A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.