Segway Recalls Ninebot Children's Bicycle Helmets Due to Risk of Head Injury
Recall 22107 · Mar 24, 2022 · Segway
960
units affected
960
units affected
Facts
- Recall number
- 22107
- Date
- Mar 24, 2022
- Company
- Segway
- Units affected
- 960
- Product
- Ninebot Children's Bicycle Helmets
- Remedy
- Refund
- Hazard
- Crash risk
The product
This recall involves the Ninebot Kids bike helmets. The helmets were sold in an orange/white exterior color and in size extra-small (XS), fitting head circumferences from about 19 ½ inches to 21½ inches. Ninebot is printed on the sides of the helmet. Model NB-410 is printed on a label on the inside of the helmet. The batch code and date can be found on a separate label on the inside of the helmet. Only helmets with batch code SN4500056024 and Date: August 2020 are included in this recall.
What can happen
The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
The fix
Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Best Buy and other retailers nationwide and online at Segway.com and Amazon.com from December 2020 through May 2021 for between $30 and $50.
Related pages
Questions and answers
What should I do with the recalled ninebot children's bicycle helmets?
Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.
What is the hazard?
The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.