Segway Recalls Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)
Recall 15754 · Sep 15, 2015 · Segway
17
units affected
17
units affected
Facts
- Recall number
- 15754
- Date
- Sep 15, 2015
- Company
- Segway
- Units affected
- 17
- Product
- Off-Board Charger for Segway Personal Transporter (PT)
- Product type
- Battery Chargers
- Remedy
- Repair
- Hazard
- Electric shock
The product
This recall involves Segway PT Off-Board Chargers manufactured from November 2012 to November 2014 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are being recalled: 13240C000265, 13240C000266, 13240C000268, 13240C000269, 13240C000272, 14205C000275, 14205C000278, 14205C000280, 14205C000295, 14205C000296, 14205C000297, 14205C000298, 14205C000302, 14209C000313, 14209C000314, 14209C000321 and 14209C000324. The serial number and part number are on a silver data plate attached to the bottom of the charger.
What can happen
A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
The fix
Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Authorized Segway dealers and distributors and directly from Segway Inc. from November 2012 through September 2015 for about $920.
Related pages
Questions and answers
What should I do with the recalled off-board charger for segway personal transporter (pt)?
Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
What is the hazard?
A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.