Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards
Recall 25052 · Nov 21, 2024 · Segway
1,400
units affected
1,400
units affected
Facts
- Recall number
- 25052
- Date
- Nov 21, 2024
- Company
- Segway
- Units affected
- 1,400
- Product
- Segway Ninebot P100 KickScooters
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves Segway Ninebot KickScooters with model number P100S and a manufacture date in 2023. The affected units have serial numbers containing the date codes 2308 or greater (e.g., xxxxx2308xxxxx, xxxx2310xxxxx, xxxxx2311xxxxx). The serial number is located on the left side of the KickScooter. The 6th and 7th digits represent the year of manufacture, and the 8th and 9th digits represent the week of manufacture. The product is black and gray with red accents, and the Segway label is on the rear fender. The KickScooter is 46 inches long, 25 inches wide and 50 inches high, and weighs about 72.5 pounds.
What can happen
The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider.
The fix
Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label to ship the product to a national service center for repair. Segway is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- The firm has received 31 reports of broken front forks, including six reports of injuries, including a fracture, cuts, scrapes, bruises and shoulder pain.
- Sold at
- Broward Motorsport, of Fort Lauderdale, Hollywood, Hobe Sound and West Palm Beach, Florida; Mad Dog Cycles, of Orem, Utah; NYC Bike and Scooter, of New York; Scooter Mutter, of Belmont, Massachusetts; and Urban Motion, of Culver City, California and online at Amazon.com, BestBuy.com...
Related pages
Questions and answers
What should I do with the recalled segway ninebot p100 kickscooters?
Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label to ship the product to a national service center for repair. Segway is contacting all known.
What is the hazard?
The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.