Self-Balancing Scooters/Hoverboards Recalled by 10 Firms Due to Fire Hazard
Recall 16218 · Jul 6, 2016 · See Chart Above
501,000
units affected
501,000
units affected
Facts
- Recall number
- 16218
- Date
- Jul 6, 2016
- Company
- See Chart Above
- Units affected
- 501,000
- Product
- Self-Balancing Scooters/Hoverboards
- Product type
- Powered Scooters or Skateboards
- Remedy
- Refund, Repair, Replacement
- Hazard
- Fire
The product
This recall involves self-balancing scooters, commonly referred to as hoverboards. They have two wheels at either end of a platform and are powered by lithium-ion battery packs. Recalled self-balancing scooters include the following retailers, brands and online firms: Manufacturer/Importers: Company Number of Units Brand/Model Sold Remedy Company's Contact Information Digital Gadgets LLC, of Monroe, N.J. 16,000 Hover-Way/Model # HWSBB601-R Refund 866-696-3421 or www.hover-way.com Hoverboard LLC, of Scottsdale, Ariz. 70,000 Powerboard Replace 800-750-6714 or www.thepowerboard.com Hype Wireless, of Edison, N.J. 25,000 Hype Roam Replace 866-449-7186 or www.hyperoam.com Keenford Ltd., of Lynbrook, N.Y. 84,000 iMoto Refund Store credit, Replace 877-280-8401 or www.imotohk.com or www.hoverboard360.com PTX Performance Products USA of Irvine, Calif. 4,900 Airwalk Self Balancing Electric Scooter Replace 844-837-7346 or http://ptxperformance.com Razor USA LLC, of Cerritos, Calif. 28,000 Hovertrax Replace 866-467-2967 or www.razor.com Swagway LLC, of South Bend, Ind. 267,000 Swagway X1 Repair 844-299-0625 or https://swagway.com Yuka Clothing, of Miami, Fla. 800 Wheeli, 2Wheelz, Back to the Future, Mobile Tech, Hover Shark, NWS, X Glider and X Rider Refund 800-616-0765 or email recall@yukaparis.com Retail Stores: Boscov's, of Reading, Pa.
What can happen
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
The fix
Consumers should immediately stop using these recalled products and contact the recalling company to return their hoverboard for a full refund, a free repair or a free replacement depending on the model.
Incidents and where it was sold
- Incidents
- There have been at least 99 incidents reports of the battery packs in self-balancing scooters/hoverboards overheating, sparking, smoking, catching fire and/or exploding including reports of burn injuries and property damage.
- Sold at
- Mass merchandisers nationwide and online retailers from June 2015 through May 2016 for between $350 and $900.
Related pages
Questions and answers
What should I do with the recalled self-balancing scooters/hoverboards?
Consumers should immediately stop using these recalled products and contact the recalling company to return their hoverboard for a full refund, a free repair or a free replacement depending on the model.
What is the hazard?
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.