Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards
Recall 22168 · Jun 16, 2022 · Sienhua Group
580,000
units affected
580,000
units affected
Facts
- Recall number
- 22168
- Date
- Jun 16, 2022
- Company
- Sienhua Group
- Units affected
- 580,000
- Product
- WarmWave and Hunter Oscillating Ceramic Tower Heaters
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves WarmWave and Hunter 18 inch 1,500-Watt Oscillating Ceramic Tower Heaters, under license to Sienhua Group (North America). The heaters are black with an automatic shutoff and two heat settings. The model number HPQ15G-M can be found on the silver ETL label on the bottom of the heater. The heaters are 18 inches tall.
What can happen
The ceramic tower heater's cord and plug can overheat when in use, posing fire and burn hazards.
The fix
Consumers should immediately stop using the recalled heaters, unplug the unit, and follow the instructions online at (www.homeproductservice.com/recall) on how to properly sever the electrical cord to make the unit unusable, and contact the distributor, Sienhua Group (North America), to receive a prorated refund.
Incidents and where it was sold
- Incidents
- The firm has received eight customer reports of fire at the plug or cord and dozens of customer reports of the plug or cord overheating. There have been no reports of injury or death and one report of minor property damage.
- Sold at
- Home Depot stores nationwide and online at Amazon.com, eBay, and other websites from September 2013 through February 2022 for about $30 to $40 depending on when purchased.
Related pages
Questions and answers
What should I do with the recalled warmwave and hunter oscillating ceramic tower heaters?
Consumers should immediately stop using the recalled heaters, unplug the unit, and follow the instructions online at (www.homeproductservice.com/recall) on how to properly sever the electrical cord to make the unit unusable, and contact the distributor, Sienhua Group (North America), to receive a prorated refund.
What is the hazard?
The ceramic tower heater's cord and plug can overheat when in use, posing fire and burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.