SIMU Recalls Motors Sold with Awnings and Shutters Due to Shock and Electrocution Hazards
Recall 23073 · Dec 15, 2022 · Simu
13,800
units affected
13,800
units affected
Facts
- Recall number
- 23073
- Date
- Dec 15, 2022
- Company
- Simu
- Units affected
- 13,800
- Product
- SIMU DMI6 Hz motors sold with awnings and shutters
- Remedy
- Replacement
- Hazard
- Electric shock
The product
The recall involves SIMU DMI6 Hz Motors sold with and used to open and retract awnings and shutters. The motor is silver with some black color. "Simu" and the model name are printed on a label on the side of the motor. The motor can be identified when installed in a motorized awning or shutter by completing the online questionnaire at www.simu.com/us/dmi6hzrecall or by contacting SIMU.
What can happen
The awning and shutter motor's power cable can disconnect while opened or closed manually (using the manual override feature), posing electric shock and electrocution hazards.
The fix
Consumers should immediately stop using the manual override feature if their motorized awnings or shutters are not connected to a GFCI outlet or circuit breaker. Consumers should contact SIMU for assistance in identifying the motor and to arrange for a free inspection and replacement motor.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- SIMU authorized dealers, installers and contractors from March 2018 through June 2022 with awnings or shutters for between $1,260 and $1,740.
Related pages
Questions and answers
What should I do with the recalled simu dmi6 hz motors sold with awnings and shutters?
Consumers should immediately stop using the manual override feature if their motorized awnings or shutters are not connected to a GFCI outlet or circuit breaker. Consumers should contact SIMU for assistance in identifying the motor and to arrange for a free inspection and replacement motor.
What is the hazard?
The awning and shutter motor's power cable can disconnect while opened or closed manually (using the manual override feature), posing electric shock and electrocution hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.