Skylight Recalls Power Adapters Sold with Digital Photo Frames Due to Electrical Shock Hazard (Recall Alert)
Recall 20707 · Nov 7, 2019 · Skylight
65,000
units affected
65,000
units affected
Facts
- Recall number
- 20707
- Date
- Nov 7, 2019
- Company
- Skylight
- Units affected
- 65,000
- Product
- Series I power adapters for Skylight digital photo frames
- Remedy
- Replacement
- Hazard
- Electric shock
The product
This recall involves the Series I power adapters sold with Skylight digital photo frames. The power adapters are black and have a circular indentation on the side. UPC code 679113611535 can be found on the packaging. Only the Series I adapters are included in this recall.
What can happen
The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electrical shock hazard.
The fix
Consumers should immediately stop using the recalled adapters and contact Skylight for instructions on proper disposal and how to receive a free replacement adapter. Skylight is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- Skylight has received eight reports of adapters breaking and exposing their metal prongs, including one report of an electric shock to a consumer.
- Sold at
- Online at www.skylightframe.com and Amazon.com, and in Von Maur stores nationwide from April 2018 through March 2019 for about $160 with the digital photo frame.
Related pages
Questions and answers
What should I do with the recalled series i power adapters for skylight digital photo frames?
Consumers should immediately stop using the recalled adapters and contact Skylight for instructions on proper disposal and how to receive a free replacement adapter. Skylight is contacting all known purchasers directly.
What is the hazard?
The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electrical shock hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.