Sleep Number Recalls Foot Warmers Sold with Sleep Number 360 Smart Beds Due to Burn Hazard (Recall Alert)
Recall 18702 · Nov 17, 2017 · Sleep Number
11,900
units affected
11,900
units affected
Facts
- Recall number
- 18702
- Date
- Nov 17, 2017
- Company
- Sleep Number
- Units affected
- 11,900
- Product
- Foot warmers sold with Sleep Number 360™ smart beds
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves the foot warmer sold exclusively with Sleep Number 360 smart beds (models i7 and i10) when combined with a FlexFit 3 adjustable base. The beds were sold in the following sizes: TwinXL, Full, Queen, King, FlexTop™ King, Cal King, Split King, Split Cal King and FlexTop™ Cal King and were also provided for consumer research purposes to select consumers beginning in November 2016.
What can happen
The foot warmer under the mattress cover can short circuit and overheat, posing a burn hazard.
The fix
Consumers should immediately stop using and disable the foot warmer in their Sleep Number 360 smart bed using the instructions provided by the company. Sleep Number is directly contacting all known consumers to provide a free replacement foot warmer and to schedule installation by an authorized technician.
Incidents and where it was sold
- Incidents
- Sleep Number has received six reports of the foot warmer overheating, including one report of a burn injury which did not require medical attention.
- Sold at
- Sleep Number stores and online from April 2017 to August 2017 for between $5,400 and $11,000 for smart beds sold with foot warmers.
Related pages
Questions and answers
What should I do with the recalled foot warmers sold with sleep number 360™ smart beds?
Consumers should immediately stop using and disable the foot warmer in their Sleep Number 360 smart bed using the instructions provided by the company. Sleep Number is directly contacting all known consumers to provide a free replacement foot warmer and to schedule installation by an authorized technician.
What is the hazard?
The foot warmer under the mattress cover can short circuit and overheat, posing a burn hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.