Snap Recalls Lithium-Ion Battery Sold for Pixy Flying Cameras Due to Fire Hazard
Recall 24095 · Feb 1, 2024 · Snap
71,000
units affected
71,000
units affected
Facts
- Recall number
- 24095
- Date
- Feb 1, 2024
- Company
- Snap
- Units affected
- 71,000
- Product
- Lithium-ion battery sold for Pixy Flying Cameras
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves the rechargeable lithium-ion battery sold with the pocket-sized Pixy Flying Camera. The battery was sold separately and paired with the Pixy, which takes pictures and videos and measures about five inches long by four inches wide. The Pixy and battery are both yellow in color. The battery measures about three inches long and half of an inch wide.
What can happen
The lithium-ion battery in the camera can overheat, posing a fire hazard.
The fix
Consumers should immediately stop using the Pixy Flying Camera, remove the battery and stop charging it. Consumers should then visit www.pixy.com for instructions on how to participate in the recall, receive a refund of the purchase price, and dispose of the battery in accordance with local and state regulations. The Pixy flying camera and other Pixy accessories are also separately eligible for a refund of the purchase price.
Incidents and where it was sold
- Incidents
- Snap has received four reports of the battery overheating and bulging, resulting in one minor battery fire and one minor injury.
- Sold at
- Online at Pixy.com and Amazon.com from May 2022 through December 2023 for between $185 and $250 for the Pixy Flying Camera or "Flight Pack" bundle, between $40 and $50 for the extra charger/battery, and between $16 and $20 for the battery sold separately.
Related pages
Questions and answers
What should I do with the recalled lithium-ion battery sold for pixy flying cameras?
Consumers should immediately stop using the Pixy Flying Camera, remove the battery and stop charging it. Consumers should then visit www.pixy.com for instructions on how to participate in the recall, receive a refund of the purchase price, and dispose of the battery in accordance with local and state regulations. The.
What is the hazard?
The lithium-ion battery in the camera can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.