Snowboard Boots with Boa Secondary Reels Recalled by Boa Due to Fall Hazard
Recall 16105 · Feb 18, 2016 · Boa Technology, Inc.
33,000
units affected
33,000
units affected
Facts
- Recall number
- 16105
- Date
- Feb 18, 2016
- Company
- Boa Technology, Inc.
- Units affected
- 33,000
- Product
- Snowboard Boots with Boa Secondary Reels
- Product type
- Snowboarding
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves snowboard boots with the M3v2 secondary reel dials, which are used to adjust the fit at the forefoot and tongue of the boots. This recall involves all sizes and colors of the following snowboard boot brand models containing the M3v2 reel: • 32 (Binary) • Burton (Photon, Concord, Felix) • DC (Control) • DeeLuxe (Spark Summit, Vicious) • Flow (Helios Focus) • Head (Six Boa Focus) • K2 (Darko) • Ride (Fuze, Lasso, Triad, Hera, Norris) • Rome (Inferno, Memphis) • Salomon (Dialogue Focus) • Scarpa (EVO F1) If the M3v2 reel has an adhesive sticker dot on the front, then the recalled dial has already been replaced and nothing further needs to be done.
What can happen
The secondary reel can become stuck in the open position, causing the fit at the forefoot of the boot or tongue to loosen and posing a fall hazard.
The fix
Consumers should immediately stop using the snowboard boots and contact the retailer where the boots were purchased or Boa for a free repair kit. Free replacement reels and a repair tool will be provided with instructions. A repair video is also available at https://vimeo.com/boa/M3v2fix.
Incidents and where it was sold
- Incidents
- The firm received two reports of incidents. No injuries have been reported.
- Sold at
- REI and other retailers nationwide and online, including at REI.com and Backcountry.com, from June 2015 through October 2015 for between $100 to $750.
Related pages
Questions and answers
What should I do with the recalled snowboard boots with boa secondary reels?
Consumers should immediately stop using the snowboard boots and contact the retailer where the boots were purchased or Boa for a free repair kit. Free replacement reels and a repair tool will be provided with instructions. A repair video is also available at https://vimeo.com/boa/M3v2fix.
What is the hazard?
The secondary reel can become stuck in the open position, causing the fit at the forefoot of the boot or tongue to loosen and posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.