Soft Play Recalls Sky Wheels Due to Fall Hazard and Risk of Injury to Children (Recall Alert)
Recall 23776 · Jul 27, 2023 · Soft Play
3,500
units affected
3,500
units affected
Facts
- Recall number
- 23776
- Date
- Jul 27, 2023
- Company
- Soft Play
- Units affected
- 3,500
- Product
- Sky Wheels
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves Sky Wheels, which are an individual active play component manufactured for and sold to businesses. They can be incorporated into a larger indoor soft-contained play system. The Sky Wheel is comprised of a 14-inch diameter 4-spoke metal wheel attached to a downward facing milled and threaded shaft which is supported from an overhead bar within the play system framing structure.
What can happen
The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children.
The fix
Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all known businesses/operators directly. Businesses have also been advised to communicate to customers to not use the Sky Wheel until it is inspected and, if necessary, repaired.
Incidents and where it was sold
- Incidents
- The firm has received a total of 15 reports of the Sky Wheel detaching from the rail of the play set including three reported injuries involving lacerations to the scalp.
- Sold at
- Sold to McDonalds, YMCA, Lifetime Fitness, Burger King, Crunch Fitness, LTF Club Organizations and other fitness and recreational play areas for use by children from June 2009 through July 2022 for about $624.
Related pages
Questions and answers
What should I do with the recalled sky wheels?
Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all known businesses/operators directly. Businesses have also been advised to communicate to customers to not use the Sky Wheel until it is inspected and, if necessary, repaired.
What is the hazard?
The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.