Soft Play Recalls Spider Climb Playground Climbers Due to Fall Hazard (Recall Alert)
Recall 20704 · Oct 18, 2019 · Soft Play
200
units affected
200
units affected
Facts
- Recall number
- 20704
- Date
- Oct 18, 2019
- Company
- Soft Play
- Units affected
- 200
- Product
- Spider Climb playground climbers
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald's Restaurant Play Places. The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.
What can happen
The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.
The fix
Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.
Incidents and where it was sold
- Incidents
- There have been 37 incidents resulting in 34 reports of injuries.
- Sold at
- Exclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide from February 2016 through October 2018 for about $350.
Related pages
Questions and answers
What should I do with the recalled spider climb playground climbers?
Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.
What is the hazard?
The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.