Sony Recalls Computer AC Adapters Due to Shock Hazard
Recall 10027 · Oct 28, 2009 · Sony
69,000
units affected
69,000
units affected
Facts
- Recall number
- 10027
- Date
- Oct 28, 2009
- Company
- Sony
- Units affected
- 69,000
- Product
- Sony VAIO Computer AC Adapters
- Product type
- Adapter/Power Supply/Charger/Battery
- Hazard
- Electric shock
The product
The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with the following Sony products: Product Types Using the AC Adapters Product Models Using the AC Adapters All-in-one VAIO Desktop Computers VGC-LT series and VGC-JS2 series VAIO Docking Stations VGP-PRBX1 and VGP-PRFE1
What can happen
Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers.
The fix
Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.
Incidents and where it was sold
- Incidents
- Sony has received four reports of adapters short-circuiting. No incidents occurred in the United States. No injuries have been reported.
- Sold at
- The SonyStyle stores and Web site, authorized electronics retailers and authorized business-to-business dealers nationwide from September 2005 through October 2009 for between $900 and $3300 for desktop computers and $250 and $300 for docking stations.
Related pages
Questions and answers
What should I do with the recalled sony vaio computer ac adapters?
Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.
What is the hazard?
Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.