Sony Recalls Notebook Computers Due to Burn Hazard
Recall 08392 · Sep 4, 2008 · Sony
73,000
units affected
73,000
units affected
Facts
- Recall number
- 08392
- Date
- Sep 4, 2008
- Company
- Sony
- Units affected
- 73,000
- Product
- Certain VAIO TZ-series Notebook Computers
- Product type
- Computer Equipment
- Hazard
- Fire
The product
The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers' screen size is about 11.1" measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall.
What can happen
Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers.
The fix
Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.
Incidents and where it was sold
- Incidents
- Sony has received 15 reports of overheating, including one consumer who suffered a minor burn.
- Sold at
- The SonyStyle stores and Web site, authorized electronics retailers, and authorized business-to-business dealers nationwide from July 2007 through August 2008 for between $1,700 and $4,000.
Related pages
Questions and answers
What should I do with the recalled certain vaio tz-series notebook computers?
Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.
What is the hazard?
Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.