SOUNDBOKS Recalls Bluetooth Speakers with Lithium-Ion Batteries Due to Fire Hazard (Recall Alert)
Recall 22737 · Mar 31, 2022 · Soundboks
6,700
units affected
6,700
units affected
Facts
- Recall number
- 22737
- Date
- Mar 31, 2022
- Company
- Soundboks
- Units affected
- 6,700
- Product
- SOUNDBOKS (Gen. 3) Bluetooth Speakers with Lithium-Ion Batteries
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves SOUNDBOKS (Gen. 3) Bluetooth performance speakers with BATTERYBOKS 3 lithium-ion batteries. The speaker measures about 26.5 inches high by 17 inches wide by 13 inches deep. The grill cover of the speaker was sold in black, white, orange, red or blue. The battery is removable from the speaker and connects through a slot on the side of the speaker, opposite the user interface. Each speaker has a unique serial number printed in the slot-in compartment where the battery goes. Consumers should reference the speaker serial number when contacting SOUNDBOKS.
What can happen
The lithium-ion battery can overheat, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled speakers, remove the battery and contact the firm to receive a new battery including shipping. SOUNDBOKS will provide free replacement lithium-ion batteries and a $100 credit toward purchases at SOUNDBOKS web shop, as well as instructions for properly disposing of lithium-ion batteries according to federal and state regulations. SOUNDBOKS has notified all known owners directly to stop using the recalled speakers.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Online at SOUNDBOKS.com, Amazon.com, and DJ Tech Tools.com from November 2021 through February 2022 for about $1,000.
Related pages
Questions and answers
What should I do with the recalled soundboks (gen. 3) bluetooth speakers with lithium-ion batteries?
Consumers should immediately stop using the recalled speakers, remove the battery and contact the firm to receive a new battery including shipping. SOUNDBOKS will provide free replacement lithium-ion batteries and a $100 credit toward purchases at SOUNDBOKS web shop, as well as instructions for properly disposing of.
What is the hazard?
The lithium-ion battery can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.