Sourceone Ventures Recalls Windsor Queen Xtrabed™ Due to Injury and Tip Over Hazards; Sold Exclusively at Wayfair
Recall 24047 · Dec 7, 2023 · Sourceone Ventures
12,000
units affected
12,000
units affected
Facts
- Recall number
- 24047
- Date
- Dec 7, 2023
- Company
- Sourceone Ventures
- Units affected
- 12,000
- Product
- Windsor Queen Xtrabed Mobile Murphy Beds
- Remedy
- Refund, Repair
- Hazard
- Tip-over
The product
This recall involves the Windsor Queen Xtrabed Mobile Murphy Bed. The bed was sold in white, brown and gray colors. When in the closed and stored position, it measures about 62 inches wide and 47 inches tall and has the appearance of drawers. When opened in the bed position, it measures about 62 inches wide and 82 inches long. Recalled models have a manufactured date prior to May 2022. These models do not have a notch in the small tray of the bed, which is visible when opened.
What can happen
The outer case or cabinet on the front, or smaller side, of the Xtrabed can break and fall when opening the bed from the front, posing an injury hazard. Further, the Xtrabed can tip over if not anchored to the wall, posing tip-over and entrapment hazards.
The fix
Consumers should immediately stop using the recalled Xtrabeds and contact J Grubb Designs, a wholly owned subsidiary of SourceOne Ventures, to schedule a free home repair by a technician. Consumers who opt to not receive the repair can instead select a full refund. J Grubb Designs is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- The firm has received 19 reports of the Xtrabed's outer case breaking and falling when opened from the front, resulting in 11 injuries to consumers' shoulders, back, legs, knees or feet. The firm has received one report of a tip-over resulting in bruising to the arm.
- Sold at
- Online at www.wayfair.com from November 2016 through April 2023 for between $1,500 and $1,860.
Related pages
Questions and answers
What should I do with the recalled windsor queen xtrabed mobile murphy beds?
Consumers should immediately stop using the recalled Xtrabeds and contact J Grubb Designs, a wholly owned subsidiary of SourceOne Ventures, to schedule a free home repair by a technician. Consumers who opt to not receive the repair can instead select a full refund. J Grubb Designs is contacting all known purchasers.
What is the hazard?
The outer case or cabinet on the front, or smaller side, of the Xtrabed can break and fall when opening the bed from the front, posing an injury hazard. Further, the Xtrabed can tip over if not anchored to the wall, posing tip-over and entrapment hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.