Southern Telecom Recalls Brookstone TurboVac Handheld Rechargeable Vacuums Due to Fire Hazard; Sold Exclusively at Belk
Recall 24285 · Jun 27, 2024 · Southern Telecom
10,600
units affected
10,600
units affected
Facts
- Recall number
- 24285
- Date
- Jun 27, 2024
- Company
- Southern Telecom
- Units affected
- 10,600
- Product
- Brookstone TurboVac Handheld Rechargeable Vacuums
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301). The model number is printed on the back of the unit. "Brookstone" is printed on the top front of the vacuum. The vacuums are black and come with a wall-plate for hanging on the wall, and they measure 2.89 x 12 inches in dimension.
What can happen
The vacuums can short circuit during or after charging the battery, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301), and contact Southern Telecom to receive a full refund.
Incidents and where it was sold
- Incidents
- The firm has received two reports of serious fires caused by the vacuums, resulting in property damage.
- Sold at
- Belk stores nationwide and online at www.belk.com from September 2022 through February 2024 for about $90.
Related pages
Questions and answers
What should I do with the recalled brookstone turbovac handheld rechargeable vacuums?
Consumers should immediately stop using the recalled Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301), and contact Southern Telecom to receive a full refund.
What is the hazard?
The vacuums can short circuit during or after charging the battery, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.