Southern Telecom Recalls Lomi Roll-On Waxing Kits Due to Fire, Burn and Shock Hazards
Recall 24262 · Jun 13, 2024 · Southern Telecom
19,500
units affected
19,500
units affected
Facts
- Recall number
- 24262
- Date
- Jun 13, 2024
- Company
- Southern Telecom
- Units affected
- 19,500
- Product
- Lomi Roll-On Waxing Kits
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips with model number LOMB2003PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord, and a user's manual. The Lomi logo is printed on the front of the white and pink warmer, and on the outside of the product packaging. The Lomi logo and model number are on the bottom of the wax warmer.
What can happen
The roll-on warmer's power cord can overheat and short circuit, posing fire, burn, and electrical shock hazards.
The fix
Consumers should immediately stop using the recalled waxing kits, and contact Southern Telecom for a full refund. Consumers will be asked to write "Recalled" with a permanent marker on the wax warmer, unplug the warmer, cut the unplugged power cord, and submit a photo to Southern Telecom.
Incidents and where it was sold
- Incidents
- The firm has received two reports of the warmer's power cord overheating and/or short-circuiting, including two consumers who suffered burns, and one incident of property damage.
- Sold at
- Ross, DD's, Bealls, and Burlington stores nationwide from April 2023 through October 2023 for about $13.
Related pages
Questions and answers
What should I do with the recalled lomi roll-on waxing kits?
Consumers should immediately stop using the recalled waxing kits, and contact Southern Telecom for a full refund. Consumers will be asked to write "Recalled" with a permanent marker on the wax warmer, unplug the warmer, cut the unplugged power cord, and submit a photo to Southern Telecom.
What is the hazard?
The roll-on warmer's power cord can overheat and short circuit, posing fire, burn, and electrical shock hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.