Southwire Recalls Wi-Fi Switches Due to Fire Hazard
Recall 18124 · Mar 15, 2018 · Southwire
24,000
units affected
24,000
units affected
Facts
- Recall number
- 18124
- Date
- Mar 15, 2018
- Company
- Southwire
- Units affected
- 24,000
- Product
- WiOn Indoor In-wall Wi-Fi Switches
- Remedy
- Refund, Replacement
- Hazard
- Fire
The product
This recall involves the WiOn Indoor In-wall Wi-Fi Switch. The switch allows a consumer to control and monitor the lights and appliances at home or at the office with a smart phone from anywhere using a smart phone app. The product is designed to be installed into a single-switch outlet and is white in color with the "WiOn" logo in green on the front.
What can happen
The wi-fi switches can overheat, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full refund once the recalled Wi-Fi switch is returned to Southwire. Consumers should hire an electrician to perform the replacement and Southwire will reimburse them for this cost.
Incidents and where it was sold
- Incidents
- None
- Sold at
- Home improvement and hardware stores nationwide and on-line at Amazon.com and Walmart.com for about $40 and about $80 for a three pack.
Related pages
Questions and answers
What should I do with the recalled wion indoor in-wall wi-fi switches?
Consumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full refund once the recalled Wi-Fi switch is returned to Southwire. Consumers should hire an electrician to perform the.
What is the hazard?
The wi-fi switches can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.