Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability
Recall 11735 · Apr 19, 2011 · Spot
15,400
units affected
15,400
units affected
Facts
- Recall number
- 11735
- Date
- Apr 19, 2011
- Company
- Spot
- Units affected
- 15,400
- Product
- Spot Satellite Communicator
- Product type
- Personal Protection
- Remedy
- Replacement
- Hazard
- Other or not stated
The product
The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.
What can happen
The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations.
The fix
Consumers should stop using the product immediately and contact Spot LLC for a free replacement.
Incidents and where it was sold
- Incidents
- Spot LLC has received two reports of product failure in temperatures below 40 degrees Fahrenheit. No injuries have been reported.
- Sold at
- Cabela's, Bass Pro Shops, REI, L.L. Bean and other retailers nationwide from July 2010 through March 2011 for $549.
Related pages
Questions and answers
What should I do with the recalled spot satellite communicator?
Consumers should stop using the product immediately and contact Spot LLC for a free replacement.
What is the hazard?
The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.